Refund policy

Returns are possible within 14 days of delivery of the order.

For the return to be accepted, the item must be unused, unwashed and retain the attached labels, and must be sent in its original packaging.

To make a return, send us an email to hello@nanijours.com. Tell us the order number and the reason for the return, and we will explain the steps to follow.

The customer will be responsible for the costs of the return. Once the return is received, it will be verified that it meets the requirements and the item will be refunded.